Frequently Asked Questions
Common questions and answers about homepage.dev platform
Frequently Asked Questions
Find quick answers to the most common questions about homepage.dev. If you don't see your question here, check our Troubleshooting Guide or contact support.
Getting Started
What is homepage.dev?
homepage.dev is a collaborative homepage platform that transforms your browser's new tab page into a powerful, organized workspace. You can create unlimited pages with tabs and categories to organize bookmarks, collaborate with team members in real-time, and access your resources from anywhere.
How is homepage.dev different from other bookmark managers?
Key Differentiators:
- Real-time Collaboration: Work together with team members on shared pages
- Multi-level Organization: Pages → Tabs → Categories → Bookmarks hierarchy
- Modern Interface: Built with latest web technologies for speed and reliability
- Team-First Design: Built specifically for team productivity and collaboration
- Developer-Friendly: Comprehensive API and integrations for custom workflows
Is homepage.dev free?
Yes! homepage.dev offers a generous free plan that includes:
- Unlimited pages and tabs
- Up to 1,000 bookmarks
- Basic collaboration features
- Mobile and desktop access
- Email support
Paid plans add features like:
- Increased bookmark limits
- Advanced team management
- Priority support
- SSO integration
- Advanced analytics
Do I need to install anything?
No installation required! homepage.dev is a web application that works in any modern browser. However, we also offer:
- Browser Extension: For quick bookmark addition
- Mobile Apps: Native iOS and Android apps (coming soon)
- Desktop Apps: Optional desktop applications for offline access
Account & Authentication
How do I create an account?
- Visit homepage.dev
- Click "Sign Up" or "Get Started"
- Choose your authentication method:
- Email and password
- Google OAuth
- GitHub OAuth
- Microsoft OAuth
- Verify your email address
- Complete your profile setup
Can I use my company email to sign up?
Yes! Using your company email is recommended because:
- Easier for team collaboration
- Organization admins can find and invite you
- Domain-based auto-joining (if enabled by your organization)
- Better integration with company SSO systems
What authentication methods are supported?
Individual Users:
- Email + Password with MFA
- Google OAuth
- GitHub OAuth
- Microsoft OAuth
Enterprise Users:
- SAML 2.0 SSO
- OpenID Connect (OIDC)
- Active Directory Federation Services (ADFS)
- Okta, Auth0, and other identity providers
How do I enable two-factor authentication?
- Go to Settings → Security
- Click "Enable Two-Factor Authentication"
- Scan QR code with authenticator app (Authy, Google Authenticator, etc.)
- Enter verification code to confirm setup
- Save backup codes in secure location
Supported Authenticator Apps:
- Google Authenticator
- Authy
- 1Password
- Bitwarden
- Microsoft Authenticator
Pages & Organization
How many pages can I create?
There's no limit on the number of pages you can create on any plan. However, practical limits depend on your usage patterns:
- Individual Use: 5-20 pages is typical
- Team Use: 10-50 pages depending on team size
- Enterprise: Hundreds of pages across multiple teams
What's the difference between pages, tabs, and categories?
Pages → Top-level organization (like different contexts: Work, Personal, Project A) Tabs → Secondary organization within pages (like Development, Documentation, Tools) Categories → Collections of related bookmarks within tabs (like GitHub Repos, API Docs)
Example structure:
Work (Page)
├── Development (Tab)
│ ├── Code Repositories (Category)
│ ├── Documentation (Category)
│ └── Tools (Category)
├── Meetings (Tab)
│ ├── Daily Standups (Category)
│ └── Sprint Planning (Category)
Can I organize pages in folders or hierarchies?
Currently, pages are organized in a flat structure, but you can use:
- Naming conventions: "Project-Alpha-Development", "Project-Alpha-Design"
- Icons and emojis: Visual indicators for quick identification
- Page descriptions: Additional context for page purpose
- Team organization: Group pages by team membership
Hierarchical page organization is planned for future releases.
How do I share a page with others?
- Open the page you want to share
- Click the "⋮" menu button
- Select "Share Page"
- Choose sharing options:
- View Only: Recipients can see but not edit
- Edit: Recipients can add and modify content
- Admin: Full control including sharing settings
- Enter email addresses or generate share link
- Set expiration date (optional)
- Send invitation
Bookmarks & Content
How many bookmarks can I store?
Plan Limits:
- Free Plan: 1,000 bookmarks
- Pro Plan: 10,000 bookmarks
- Enterprise Plan: Custom limits (typically 50,000+)
Performance Recommendations:
- Keep categories under 50 bookmarks for best performance
- Archive old bookmarks rather than deleting
- Use search instead of browsing for large collections
Can I import bookmarks from my browser?
Yes! We support importing from all major browsers:
Supported Formats:
- Chrome bookmark export (JSON)
- Firefox bookmark backup (JSON/HTML)
- Safari bookmark export (HTML)
- Edge bookmark export (HTML)
- Internet Explorer favorites (HTML)
- Opera bookmark export (HTML)
Import Process:
- Export bookmarks from your browser
- Go to Settings → Import Data
- Select your browser and upload file
- Choose destination tab and category options
- Review and confirm import
What happens to my bookmarks if I delete my account?
Account Deletion Process:
- 30-day grace period before permanent deletion
- Email notifications before final deletion
- Option to export all data before deletion
- Shared pages remain accessible to other collaborators
- Team-owned content transfers to organization
Data Export Options:
- Full data export in JSON format
- Browser-compatible HTML format
- CSV format for spreadsheet analysis
- Individual page or tab exports
Can I access bookmarks offline?
Current Offline Support:
- Browser caching keeps recently accessed bookmarks available
- Mobile apps cache essential data for offline viewing
- Bookmarklet works offline if previously loaded
Planned Offline Features:
- Full offline synchronization
- Offline bookmark addition with sync when online
- Cached search functionality
- Progressive Web App (PWA) capabilities
Collaboration & Teams
How does real-time collaboration work?
homepage.dev uses WebSocket technology to provide instant updates:
- Live Presence: See who's currently viewing or editing pages
- Real-time Updates: Changes appear immediately across all devices
- Conflict Resolution: Automatic handling of simultaneous edits
- Activity Notifications: Optional notifications for team activity
Technical Requirements:
- WebSocket support (all modern browsers)
- Stable internet connection
- Corporate firewalls may need WebSocket configuration
Can I see who added what bookmarks?
Yes! Activity tracking includes:
- Creation History: Who added each bookmark and when
- Edit History: Track modifications and who made them
- Activity Feed: Real-time stream of team activities
- Attribution: Bookmark and category creators are tracked
Privacy Note: Activity tracking can be disabled for privacy-sensitive organizations.
How do team permissions work?
Role-Based Permissions:
| Role | View | Edit | Share | Admin |
|---|---|---|---|---|
| Owner | ✅ | ✅ | ✅ | ✅ |
| Admin | ✅ | ✅ | ✅ | ✅ |
| Editor | ✅ | ✅ | ❌ | ❌ |
| Viewer | ✅ | ❌ | ❌ | ❌ |
Granular Permissions:
- Page-level permissions (who can access specific pages)
- Team-level permissions (organization structure)
- Feature permissions (API access, export capabilities)
What's the maximum team size?
Plan Limits:
- Free Plan: 5 team members
- Pro Plan: 50 team members
- Enterprise Plan: Unlimited team members
Performance Considerations:
- Real-time collaboration optimized for teams up to 100 active users
- Large organizations can use multiple teams for better organization
- Enterprise features support thousands of users across multiple teams
Technical Questions
What browsers are supported?
Fully Supported:
- Chrome/Chromium 90+
- Firefox 88+
- Safari 14+
- Microsoft Edge 90+
- Opera 76+
Mobile Browsers:
- iOS Safari 14+
- Chrome Mobile 90+
- Firefox Mobile 88+
- Samsung Internet 14+
Not Supported:
- Internet Explorer (any version)
- Browsers with JavaScript disabled
- Very old mobile browsers
Is my data secure?
Security Measures:
- Encryption: AES-256 encryption for data at rest
- Transport Security: TLS 1.3 for all communications
- Authentication: Multi-factor authentication support
- Access Control: Role-based permissions and audit logs
- Compliance: GDPR, SOC 2 Type II, ISO 27001 certified
Data Protection:
- Regular security audits and penetration testing
- Zero-trust architecture
- Automated backup and disaster recovery
- Privacy by design principles
Where is my data stored?
Data Centers:
- Primary: US East (Virginia)
- Secondary: EU West (Ireland) for European users
- Backup: Multiple geographic regions for redundancy
Data Residency:
- Enterprise customers can choose data center region
- GDPR compliance with EU data residency options
- Regular backups maintained in multiple locations
Does homepage.dev work with my corporate firewall?
Network Requirements:
- HTTPS (port 443) for web access
- WebSocket connections for real-time features
- Specific domains to whitelist:
- homepage.dev
- api.homepage.dev
- realtime.homepage.dev
- cdn.homepage.dev
Corporate IT Configuration:
- Contact support for detailed firewall configuration
- SSO integration reduces authentication complexity
- Proxy server compatibility available
Pricing & Billing
What payment methods do you accept?
Accepted Payment Methods:
- Credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards with major network logos
- PayPal (for individual subscriptions)
- ACH/Bank transfer (Enterprise plans)
- Purchase orders (Enterprise customers)
Billing Frequency:
- Monthly subscriptions
- Annual subscriptions (20% discount)
- Multi-year contracts (Enterprise)
Can I change my plan later?
Yes! Plan changes are flexible:
Upgrading:
- Immediate access to new features
- Prorated billing for current period
- Data and settings preserved
Downgrading:
- Access to paid features until end of billing period
- Data may need to be reduced to fit new limits
- Export options available before downgrade
Enterprise Changes:
- Contact support for custom arrangements
- Migration assistance included
- Flexible contract modifications
Is there a student discount?
Yes! We offer educational discounts:
- Students: 50% off Pro plan with valid student email
- Teachers: 50% off Pro plan with educational institution email
- Educational Institutions: Custom enterprise pricing
- Non-profits: Special pricing available upon request
Verification Process:
- Valid .edu email address or student ID
- Verification through SheerID or similar service
- Annual renewal required with proof of continued eligibility
What happens if I cancel my subscription?
Cancellation Process:
- Cancel anytime from account settings
- Access continues until end of billing period
- No cancellation fees or penalties
After Cancellation:
- Account reverts to free plan
- Data remains accessible (within free plan limits)
- Excess data must be exported or deleted
- Team collaboration features become limited
Data Retention:
- Personal data retained for 30 days after cancellation
- Shared team data remains with organization
- Export all data before cancellation for complete backup
API & Integrations
Is there an API available?
Yes! homepage.dev provides a comprehensive REST API:
- Full CRUD operations for all platform features
- Real-time webhooks for event notifications
- Rate limiting with generous quotas
- Comprehensive documentation with examples
- SDKs available for popular languages
API Access:
- Free plan: Basic API access
- Pro plan: Increased rate limits
- Enterprise: Custom rate limits and dedicated endpoints
What integrations are available?
Popular Integrations:
- Slack: Share bookmarks and get notifications
- Microsoft Teams: Team collaboration features
- Google Workspace: SSO and productivity integration
- GitHub: Repository and documentation linking
- Jira/Confluence: Project management integration
- Zapier: Automation workflows
Browser Extensions:
- Chrome extension for quick bookmark addition
- Firefox add-on for browser integration
- Safari extension (coming soon)
- Edge extension support
Can I build custom integrations?
Absolutely! Our platform is developer-friendly:
Integration Options:
- REST API: Full platform access via HTTP API
- Webhooks: Real-time event notifications
- OAuth 2.0: Secure third-party authentication
- SDKs: Official libraries for JavaScript, Python, Ruby, Go
Developer Resources:
- Comprehensive API documentation
- Code examples and tutorials
- Developer community forum
- Technical support for integration questions
Are there webhook notifications?
Yes! Webhooks provide real-time notifications for:
- Bookmark Events: Created, updated, deleted, accessed
- Page Events: Created, updated, shared, deleted
- Team Events: Member joined, permissions changed
- Organization Events: Settings updated, billing changes
Webhook Features:
- Configurable event filtering
- Secure signature verification
- Automatic retry with exponential backoff
- Detailed payload information
Mobile & Accessibility
Is there a mobile app?
Current Mobile Support:
- Responsive web application works on all mobile browsers
- Progressive Web App (PWA) capabilities
- Mobile-optimized interface and touch interactions
Planned Native Apps:
- iOS app (in development)
- Android app (in development)
- Enhanced offline capabilities
- Native device integrations
Is homepage.dev accessible?
We're committed to accessibility for all users:
Accessibility Features:
- WCAG 2.1 AA compliance across all interfaces
- Keyboard navigation for all functionality
- Screen reader support with proper ARIA labels
- High contrast mode for visual accessibility
- Adjustable font sizes for readability
Assistive Technology Support:
- JAWS, NVDA, and other screen readers
- Voice control and dictation software
- Switch navigation devices
- Magnification software compatibility
Can I use keyboard shortcuts?
Yes! Extensive keyboard shortcuts for power users:
Global Shortcuts:
Ctrl/Cmd + K: Global searchCtrl/Cmd + N: New bookmarkCtrl/Cmd + Shift + N: New pageCtrl/Cmd + ,: Settings
Navigation Shortcuts:
1-9: Switch to page by numberCtrl/Cmd + 1-9: Switch to tab by number←/→: Navigate between pagesTab: Navigate between elements
Bookmark Shortcuts:
Enter: Open selected bookmarkCtrl/Cmd + Enter: Open in new tabDelete: Delete selected bookmark/: Quick search within current view
Have more questions? Contact our support team at support@homepage.dev or check our comprehensive documentation for detailed guides and tutorials.